Refund and Returns Policy1

Return and Refund Policy

Our Commitment

At [SeedBank Name], we are committed to providing high-quality seeds. If you are not satisfied with your purchase, we want to help.

Return Eligibility

  • Timeframe: You can request a return within 30 days of receiving your order.
  • Condition: Seeds must be unopened and in their original packaging.

How to Initiate a Return

  1. Contact Us: Email our customer service at [info@goldenseedbank.com] with your order number and reason for the return.
  3. Return Authorization: We will provide you with a return authorization and instructions.

Refund Process

  • Once we receive the returned items, we will inspect them.
  • Refunds will be processed within 7-10 business days to the original payment method.
  • Please note that shipping costs are non-refundable.

Exceptions

  • We cannot accept returns on any opened or used products.
  • If your seeds arrive damaged or defective, please contact us within 48 hours for a replacement or refund.

Questions?

If you have any questions about our return and refund policy, please reach out to our customer support team.

Contact us at info@goldenseedbank.com for questions related to refunds and returns.

  1. ↩︎