Refund and Returns Policy1
Return and Refund Policy
Our Commitment
At [SeedBank Name], we are committed to providing high-quality seeds. If you are not satisfied with your purchase, we want to help.
Return Eligibility
- Timeframe: You can request a return within 30 days of receiving your order.
- Condition: Seeds must be unopened and in their original packaging.
How to Initiate a Return
- Contact Us: Email our customer service at [info@goldenseedbank.com] with your order number and reason for the return.
- Return Authorization: We will provide you with a return authorization and instructions.
Refund Process
- Once we receive the returned items, we will inspect them.
- Refunds will be processed within 7-10 business days to the original payment method.
- Please note that shipping costs are non-refundable.
Exceptions
- We cannot accept returns on any opened or used products.
- If your seeds arrive damaged or defective, please contact us within 48 hours for a replacement or refund.
Questions?
If you have any questions about our return and refund policy, please reach out to our customer support team.
Contact us at info@goldenseedbank.com for questions related to refunds and returns.